LunaPlume Privacy Policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit or shop at lunaplume.com ("Site").
PERSONAL INFORMATION COLLECTED
When you visit the Site, we automatically collect certain information from your device, including information about your web browser, your IP address, your time zone and some of the cookies installed on your device. When you browse the Site, we also collect information about the web pages or products you visit, the web pages or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Data."
We collect Device Data through the following technologies:
COOKIES
Below is a list of the cookies we use. We have listed them here so that you can choose whether or not to allow them.
Session_id, a unique session identifier that allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, non-stored data that is retained 30 minutes after the last visit. Used in our website provider's internal statistics tracking system to record the number of visits.
shopify_uniq, non-stored data, expires at midnight the following day (depending on the visitor's location). Calculates the number of visits to the store per unique customer.
cart, unique identifier, stored for 2 weeks, stores shopping cart data.
secure_session_id, unique session identifier.
storefront_digest, unique identifier, undefined, if the store has a password, used to determine if the current visitor has access.
- Log files" track site activity and collect information such as your IP address, the type of browser you use, your Internet service provider, referring and exit pages, and timestamp information (date and time).
- Web beacons," "tags" and "pixels" are electronic files that store information about how you navigate the site.
When you make or attempt to make a purchase on the site, we also collect certain information about you, such as your name, billing address, shipping address, payment information (including credit card numbers), e-mail address and telephone number. This automatically collected information is referred to as "order information".
When we use the term "personal data" in this Privacy Policy, we mean both device data and order data.
HOW DO WE USE YOUR PERSONAL DATA?
In general, we use the order information we collect to process orders placed through the Site (including processing your payment information, arranging shipment of your order, and providing you with invoices and/or order confirmations). In addition, we use this order information for the following purposes
to communicate with you
to assess potential fraud or risk; and
to provide you with information or advertising about our products or services, provided that it is tailored to your preferences.
We use the device information we collect (in particular, your IP address) to assess potential fraud or risk and, more generally, to improve and optimize our website (for example, by providing analytics on how our customers browse and interact with the site and to measure the success of our advertising and marketing campaigns).
SHARING OF YOUR PERSONAL DATA
We share your personal data with third parties who help us use it for the purposes described above. For example, we use Shopify to host our online store - for more information on how Shopify uses your personal data visit: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the site. For more information on how Google uses your personal information, visit https://www.google.com/intl/fr/policies/privacy/. You can also disable Google Analytics at https://tools.google.com/dlpage/gaoptout.
We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
DO NOT INVESTIGATE
Please note that we will not change our site's information collection and use practices when we detect a "Do Not Track" signal on your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the details below.
If you live in Europe, please also note that we process your data to fulfill our contractual obligations to you (for example, if you place an order on the Site) or to carry out our legitimate business interests listed above. Please also note that your data will be transferred outside Europe, in particular to Canada and the United States.
DATA STORAGE
When you place an order through the Site, we will retain your order information in our files unless you ask us to delete it.
CHANGES
We may change this privacy policy from time to time, for example due to changes in our practices or for other operational, legal or regulatory reasons.
CONTACT
For more information about our privacy policy, if you have any questions, or if you would like to file a complaint, please contact us by email at contact@lunaplumeshop.com.